Delivery & Returns

Delivery & Returns

Swimwear Return Policy

We want you to be completely happy with your purchase. If you need to return an item, please read our return policy below.

Returns

We accept returns within 14 days of receiving your order, provided the item meets the conditions below.

For hygiene reasons, swimwear must be:

Unworn and unused
In its original condition
Returned with all original tags and labels attached
Returned in its original packaging, where applicable
Free from makeup, fake tan, deodorant, perfume, stains, marks, or any other signs of wear
Returned with the hygiene liner still attached, if applicable

Please try on swimwear over underwear and do not remove the hygiene liner until you are sure you wish to keep the item.

Non-Returnable Items

We cannot accept returns for swimwear that has been worn, washed, damaged, soiled, or returned without its original hygiene liner or tags.

If an item is returned in a condition that does not meet our return requirements, we reserve the right to refuse the return or deduct an appropriate amount from the refund.

How to Return an Item

To request a return, please contact us via email within 14 days of receiving your order.

Please include:

Your order number
Your name
The item(s) you wish to return
The reason for the return

We will then provide you with the return instructions.

Customers are responsible for the cost of returning unwanted items unless the item is faulty, damaged, or incorrect.

We recommend using a tracked delivery service, as we cannot be responsible for items lost in transit.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5 - 10 business days for the refund to appear in your account, depending on your payment provider..

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or different from what you ordered, please contact us as soon as possible with your order number and photographs of the issue.

We will assess the issue and, where appropriate, arrange a replacement, repair, or refund.